First Class Moving & Removal LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit https://firstclass-moving.org, request a quote, schedule services, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Name

Email address

Phone number

Mailing and service addresses

Moving details and service requests

Appointment information

Payment information (when applicable)

IP address

Browser type

Device information

Website usage information

Marketing preferences

Communication history

How We Collect Information

We collect information when you:

Submit a contact form

Request a moving estimate

Schedule an appointment

Contact us by phone, email, or SMS

Subscribe to updates

Interact with our advertisements

Visit our website through cookies and tracking technologies

How We Use Your Information

We use your information to:

Provide moving services

Schedule appointments

Send estimates and confirmations

Respond to inquiries

Deliver customer support

Process payments

Improve our website and services

Send requested marketing communications

Comply with legal obligations

Prevent fraud and protect our business

SMS & Communications

By providing your mobile phone number and expressly opting in, you consent to receive text messages from First Class Moving & Removal LLC regarding:

Appointment confirmations

Estimate reminders

Moving updates

Customer service notifications

Promotional offers (when you have opted in)

Message frequency varies based on your interactions with us.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly.

Your consent to receive SMS messages is not a condition of purchasing any products or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services necessary to deliver SMS communications.

Data Sharing Policy

We respect your privacy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, payment processing, website hosting, and technology providers, is permitted only as necessary to provide our services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, trade, or otherwise provide customer information for marketing purposes.

Customer information is only disclosed when required by law or when necessary to provide the services you have requested.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Improve website performance

Analyze visitor activity

Remember user preferences

Measure advertising performance

Improve user experience

We may use:

Google Analytics

Google Ads

Meta Pixel

Similar analytics and advertising technologies

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no online system can guarantee absolute security, we continually work to protect your information using industry-standard security practices.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services

Maintain business records

Meet legal obligations

Resolve disputes

Enforce agreements

When information is no longer needed, it is securely deleted or anonymized.

Third-Party Services

We use trusted third-party providers to operate our business, including:

GoHighLevel (CRM, communications, automation, forms, appointment scheduling)

Twilio (SMS and voice services)

Google Analytics

Google Ads

Meta Pixel

These providers process information only as necessary to perform services on our behalf and are required to protect your information in accordance with applicable privacy laws.

Your Rights & Choices

Depending on your location, you may have the right to:

Access your personal information

Request corrections

Request deletion

Withdraw marketing consent

Request a copy of your information

Object to certain processing activities

To exercise these rights, please contact us using the information below.

Opt-Out Instructions

You may unsubscribe from marketing emails by clicking the unsubscribe link included in our emails.

To stop receiving SMS messages, simply reply STOP.

For assistance, reply HELP.

You may also contact us directly to update your communication preferences.

Children's Information

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised "Last Updated" date.

Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Information

First Class Moving & Removal LLC

Website: https://firstclass-moving.org

Address: 6203 Henryk Woods Rd, Cicero, NY 13039, United States

Phone: +1 (315) 748-9146

Email: [email protected]

Last Updated: July 28, 2026