Effective Date: July 28, 2026

Welcome to First Class Moving & Removal LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website located at https://firstclass-moving.org and our moving services. By using our website or engaging our services, you agree to be bound by these Terms.

Agreement to Terms

By accessing our website, requesting a quote, scheduling services, communicating with us, or using any services provided by First Class Moving & Removal LLC, you agree to these Terms of Service. If you do not agree, please do not use our website or services.

Description of Services

First Class Moving & Removal LLC provides professional moving and relocation services, including but not limited to:

Residential Moving

Commercial Moving

Packing & Unpacking

Specialty Moving

Senior Moving

Moving Estimates

Related Moving Services

We use GoHighLevel (GHL) as our customer relationship management platform to manage customer information, appointments, communications, forms, automation, and service requests.

User Responsibilities

By using our services, you agree to:

Provide accurate and complete information.

Maintain current contact information.

Respond to scheduling communications when necessary.

Use our website and services lawfully.

Not misuse our communication systems or submit false information.

Acceptable Use

You agree not to:

Use our website for unlawful purposes.

Attempt unauthorized access to our systems.

Interfere with website functionality.

Upload malicious software.

Misrepresent your identity.

Use our services in violation of applicable laws.

Payments & Billing

Payment terms are provided in your estimate or service agreement.

Payment is due according to the terms outlined in your approved estimate unless otherwise agreed in writing.

Failure to make timely payments may result in additional fees, cancellation of services, or collection efforts as permitted by law.

SMS Messaging Terms

By providing your mobile phone number and expressly opting in, you agree to receive SMS text messages from First Class Moving & Removal LLC regarding:

Moving estimates

Appointment confirmations

Appointment reminders

Moving schedule updates

Customer service notifications

Service follow-ups

Promotional offers (only if you have opted in)

You can cancel the SMS service at any time. Just text "STOP" to +1 (315) 748-9146. After you send the SMS message "STOP" to us, we will send you an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, simply sign up as you did the first time and we will begin sending SMS messages to you again.

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for additional assistance, or contact us directly at [email protected] or +1 (315) 748-9146.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you.

Message frequency varies based on your interactions with our business and appointment schedule. If you have any questions about your text or data plan, please contact your wireless provider.

Your consent to receive SMS messages is not a condition of purchasing any services.

We use GoHighLevel to manage customer communications, including SMS, email, phone calls, voicemail, forms, and appointment scheduling.

If you have any questions regarding privacy, please review our Privacy Policy:

https://firstclass-moving.org/privacy-policy

Email & Phone Communications

By providing your contact information, you consent to receive communications related to your requests and services, including:

Emails

Telephone calls

Voicemails

Appointment reminders

Service updates

Marketing communications are sent only where permitted by law or where consent has been provided. You may unsubscribe from marketing emails at any time using the unsubscribe link provided.

Intellectual Property

All content on this website, including text, graphics, logos, images, videos, branding, and website design, is the property of First Class Moving & Removal LLC unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

Disclaimers

Our services are provided on an "as available" basis.

While we strive to provide accurate information and reliable services, we make no guarantees that our website will always be uninterrupted, error-free, or available at all times.

Moving schedules may be affected by weather, traffic, equipment availability, or other circumstances beyond our reasonable control.

Limitation of Liability

To the maximum extent permitted by law, First Class Moving & Removal LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or services.

Our total liability shall not exceed the amount paid by the customer for the applicable services.

Indemnification

You agree to indemnify and hold harmless First Class Moving & Removal LLC, its owners, employees, contractors, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your misuse of our website or violation of these Terms.

Termination

We reserve the right to suspend or terminate access to our website or services if these Terms are violated or if necessary to protect our business, customers, or legal rights.

Governing Law

These Terms shall be governed by and interpreted under the laws of the State of New York, without regard to conflict of law principles.

Any disputes shall be resolved in the appropriate courts located within the State of New York.

Changes to These Terms

We may update these Terms periodically to reflect changes in our business practices, services, or legal requirements.

Updated Terms will be posted on this page with a revised "Last Updated" date.

Your continued use of our website or services constitutes acceptance of the revised Terms.

Contact Information

First Class Moving & Removal LLC

Website: https://firstclass-moving.org

Address: 6203 Henryk Woods Rd, Cicero, NY 13039, United States

Phone: +1 (315) 748-9146

Email: [email protected]

Last Updated: July 28, 2026